Hotels & hospitality
Approve a direct-bill account without hoping the group pays after checkout
Hotels extend credit before the stay, not after. A tour operator, production company or corporate travel desk books a block, the folio grows all week, and the invoice goes out once everyone has already left the property. If the account was never verified, there is nothing left to hold.
- Typical terms
- Net 30 on direct bill
- Exposure per account
- One block can run five figures
- Decision window
- Often days, not weeks
Where the money actually goes missing
- Exposure is highest at the exact moment you have the least leverage — after checkout.
- Group and event accounts are often booked by an intermediary whose legal name differs from the brand on the contract.
- Front-office staff are asked to approve direct bill under time pressure, with no way to check the company behind the request.
- A single unpaid group block can erase the margin on a month of transient rooms.
The workflow, in the order it runs
Direct-bill application on your own page
Send a branded link or embed the form on your website. The applicant's legal name is matched against Canadian business registries as they type, so the folio, the contract and the invoice all carry the same entity.
Bank confirmation before the block is held
The signing officer authorises it once, and the request goes straight to their branch. You see how long the account has been open, whether it is in good standing and whether there are NSF items — facts a bureau file for a young numbered company will not show.
Trade references from other properties and suppliers
Ask their other suppliers the questions that matter: highest credit extended, current balance, average days beyond terms, and whether they have ever been placed on hold.
A single signed file for your controller
One PDF with the application, the bank confirmation, the references and the audit trail. The person approving direct bill sees the whole picture on one screen.
What ends up in the file
- Legal entity behind the brand name on the booking contract
- Bank account age and standing at the branch
- NSF history over the last twelve months
- Payment behaviour reported by other suppliers
- Registry status — active, dissolved or in default
- Signing authority of the person committing the company
CreditConfirm is not a bank, lender or credit bureau, and does not make your credit decision. It collects and verifies the information you decide on.